ECI Software Solutions has acquired Prima Business Control Software, a provider of ERP and ecommerce solutions for the business supplies industry. The acquisition enhances ECI’s AI-powered, cloud-based business management software portfolio by integrating Prima’s technology stack and AI capabilities into its end-to-end ERP offering.
The move strengthens ECI’s ability to support office supply dealers across the U.K., Ireland, and the United States as businesses seek more efficient ways to manage operations, improve order accuracy, and meet growing customer expectations in an increasingly competitive ecommerce landscape.
The integration of Prima’s ERP and ecommerce solutions is expected to enhance ECI’s offerings for office supply distributors managing complex product catalogs and evolving customer demands. By combining AI-powered technologies with industry-specific ERP capabilities, ECI aims to help dealers improve operational efficiency, streamline workflows, and scale their businesses more effectively.
“ECI has more than a 25-year history of commitment to the office supplies industry, and joining forces with Prima is a natural extension of our mission to help independent dealers thrive," said Trevor Gruenewald, CEO, ECI Software Solutions. "At a time when distributors are facing rising customer expectations and tightening margins, the need for streamlined operations is critical. This new chapter reflects a strategic expansion of ECI’s ERP and ecommerce portfolio and a commitment to serving our customers with solutions that anticipate their needs and arm them for success amidst a constantly shifting market."
Prima will continue developing its ERP and ecommerce solutions while leveraging ECI’s resources to accelerate product innovation and deliver greater value to customers. The acquisition is intended to provide enhanced enterprise capabilities while preserving Prima’s existing technology and customer-focused approach.
“This acquisition isn’t about changing Prima; it’s about giving our products and our people the resources to become even better at scale,” said Stephen McLaughlin, CEO, Prima. “With ECI, we are securing a future for Prima that would have been impossible to achieve alone. Now, we can accelerate innovation and provide the enterprise-level stability our customers deserve. We’re still the same Prima at our core, but now we have the 'firepower' to help our customers run their businesses smarter and faster than ever before.”
The acquisition reflects ECI’s continued investment in expanding its AI-powered ERP and ecommerce portfolio for the distribution sector. By combining Prima’s technology expertise with its existing business management platform, ECI is positioned to deliver more comprehensive solutions that help office supply dealers improve productivity, enhance customer experiences, and adapt to changing market demands.
ECI Software Solutions provides AI-powered, cloud-based business software for running small and mid-sized businesses end-to-end. Built by experts in manufacturing, building and construction, field service, and distribution industries, ECI’s industry-specific software connects businesses and customers, improving visibility, operational efficiency and profitability. With ECI, businesses seamlessly integrate sales and marketing, business intelligence, CRM, data and analytics, ecommerce, mobile apps and payment processing. With more than 30 years of industry leadership, ECI is trusted by 25,000 customers in more than 90 countries globally. Headquartered in Westlake, Texas, it has offices in the U.S., Canada, Mexico, United Kingdom, Netherlands, Belgium, Norway, Sweden, and Australia. For more information, visit www.ECIsolutions.com.
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